RURR Advisors
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Contact & grievances

Talk to us, or raise a concern.

Start a no-obligation conversation about your goals, or formally raise and track an investor grievance. Both reach us directly.

Enquiry form

How can we help?

Your details are sent securely to our advisory team. We will never ask for passwords, OTPs, or trading credentials.

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Investor grievances

Raise, track and resolve complaints.

We take every complaint seriously and aim to redress it promptly — and in any case no later than 21 days of receipt, as prescribed by SEBI.

Step 01

Raise with us

Submit your complaint using the desk below, or email our Compliance Officer at rurradvisors@gmail.com. You'll receive a ticket number on acknowledgement.

Step 02

We investigate

We acknowledge promptly and work to resolve your complaint fairly, within the timelines prescribed by SEBI. Track progress any time with your ticket number.

Step 03

Escalate to SEBI

If it remains unresolved or you're not satisfied, escalate via the SEBI SCORES portal (scores.sebi.gov.in) or the Online Dispute Resolution portal (smartodr.in).

Raise a new complaint

Fill in your details and we'll generate a ticket number. A confirmation is emailed to you.

We never ask for passwords, OTPs, or trading credentials.

Complaint registered

Save your ticket number — a confirmation has been sent to .

Your complaint was registered, but its confirmation email could not be sent. Save the ticket below and contact us directly if needed.

RA-0000-00000

Use this number under “Track a complaint” to see updates.

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Track a complaint

Enter the ticket number you received to view the latest status.

Received
Under review
Resolved
Ticket
Status
Raised on
Last update
Expected resolution

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Compliance Officer

Your first point of contact for any grievance.

Name
Rishu Goyal
Email
rurradvisors@gmail.com
Phone
+917715826136

Escalation matrix

If your complaint isn't resolved at one level, escalate to the next.

Level 1 · within 2 working days
Compliance Officer — Rishu Goyal
rurradvisors@gmail.com
Level 2 · if unresolved in 21 days
SEBI SCORES portal
scores.sebi.gov.in
Level 3 · post-SCORES
Online Dispute Resolution
smartodr.in

Transparency

Investor complaints data

Compiled automatically from our complaints register, in the format prescribed by SEBI.

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